Cancellation Policies
For all public classes — indoor, outdoor, online, and privately arranged
After Classes Begin
No refunds or cancellations once your session has started (after the first class date).
Before Classes Begin
• A $49.99 non-refundable fee applies to cancellations before the session starts.
• For 3-week sessions, the fee is $35.00.
• You may instead choose a full credit for a future semester.
• Auto-Enroll Members: enjoy a reduced $35 cancellation fee.
Class Changes or Minimum Enrollment
• Class times and teachers may change as needed.
• A class may be canceled if fewer than six children are enrolled.
Outdoor & Indoor Class Adjustments
• No refunds if a class must move to Zoom or indoors, or if canceled due to:
– COVID surges
– Natural disasters (fires, etc.)
– Other unforeseen circumstances
Also, no credits are given for classes not attended by the enrollee or canceled by San Francisco Music Together® due to concerns of virus contamination or other health-related issues. Unlimited classes within the current semester will be offered, and we can always pivot to Zoom!
Privately Arranged Classes
• No refunds unless you find a replacement to take your spot before the first day of class.
• No refunds after the first class.
Drop-Ins
• No refunds for drop-ins.
• You may reschedule or request a credit within 30 days if you can’t attend.
Returned Checks
• A $40.00 fee applies to all returned checks.
